Contact

Stay up to date#

We can follow us on Mastodon or keep track by reading our blog.

Questions and Issues#

Just like other public, non-commercial and open forges, OpenCommit relies on our community members helping each other via public spaces. This is an always-available and reliable way to get help for most issues.

Usually there will be other people who have experience in the area or had similar problems in the past and can participate in helping you out. You can use these spaces to provide support to others too.

Issue tracker#

The most important place to ask for help and report any issues with OpenCommit is the issue tracker.

Contacting the foundation#

Email#

If you need to get in touch with the people behind the Stichting OpenCommit non-profit, and only in this case, please write to hello@opencommit.eu.

Please only send us an email if your problem cannot be handled via public community support. Our foundation is still small and support is maintained by very few people, reading the FAQ first is always a good idea!

If you still need to contact us, please email support@opencommit.eu.

Response times will be very long. If you do not receive a reply, double-check if your question can be found in the FAQ or ask via the public channels above.

Abuse#

The preferred way to report content on OpenCommit is using the built-in “Report content” buttons on user profiles, issues and comments.

If you are not a registered user or wish to provide us more context, you can also send us an email to abuse@opencommit.eu.

When sending an email, please describe why the reported material violates our Terms of Use to help us act faster.

All reports will be investigated and acted upon accordingly. However, due to constrained human resources, please do not expect updates.

Please keep in mind that we are only responsible for content hosted under the following domains:

  • opencommit.eu
  • opencommit.nl

In general, we avoid acting on reports involving exclusively off-site behavior or rumors. Reasons for that include limited time constraints, feasibility or to protect ourselves from manipulation and accusations of libel. The reasons are practical and not a claim to neutrality.

However, such reports may also be taken into account when we receive actionable reports concerning the same people. At our own discretion, we may apply some exceptions: We may take action e.g. when an individual encourages harassment on-site, even if said encouragement is taking place off-site.

For legal inquiries, please refer to the foundation site.